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Building Trust Between Clinical Research and the Communities It Serves

At Bridgepoint Advocates, we connect communities and clinical research through education, trust, and advocacy. We help research sites and sponsors strengthen participant engagement, retention, and cultural connection  while empowering participants to feel seen, informed, and supported every step of the way.

What We Do at Bridgepoint Advocates

Supporting research through community partnership, participant advocacy, and cultural awareness.

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Participant Recruitment and Community Engagement

Accelerating enrollment through trusted

community connection

At Bridgepoint Advocates, we don’t just find participants,  we build trust around research. Our team recruits and prescreens individuals through culturally informed outreach that meets people where they are; online, in clinics, and within their communities. Our approach helps research sites enroll faster, improves participant diversity, and builds lasting trust between communities and clinical research.By partnering with local leaders, healthcare providers, and faith-based organizations, we make research more approachable, more inclusive, and more reflective of the people it’s meant to serve.​

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Key Deliverables

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  • Targeted digital and community recruitment campaigns

  • HIPAA-compliant prescreening and secure lead delivery

  • Participant registry development for future studies

  • Monthly analytics and enrollment performance reports

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Participant Advocacy and Support

Empowering participants through every step of the research journey.

Bridgepoint Advocates serves as a trusted liaison between research teams and the communities they serve, ensuring every participant feels informed, valued, and supported.
We provide compassionate guidance throughout the clinical trial process, helping participants understand consent materials, stay engaged through ongoing communication, and confidently voice their needs. Our advocacy model enhances participant retention, satisfaction, and trust, while giving research teams the insight needed to create a more human-centered study experience.

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Key Deliverables

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  • Participant onboarding and informed consent education

  • Monthly check-ins and satisfaction touchpoints

  • Retention feedback and insights for study teams

  • Dedicated participant liaison for ongoing communication

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Site & Community Partnership Training

Building research environments rooted in respect, equity, and understanding.

BridgePoint Advocates helps research teams strengthen relationships with participants through cultural awareness, communication, and community collaboration. Our training equips site staff with the tools and insights needed to engage participants with empathy, reduce cultural barriers, and foster a sense of belonging that improves retention and reputation. By creating site environments that prioritize inclusion and understanding, we help organizations not only meet enrollment goals,  but earn the trust of the communities they serve.

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Key Deliverables

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  • Interactive workshops that help research staff navigate cultural nuances and build trust with diverse participant populations

  • Strategic communication development that enhances how research teams connect with underrepresented communities through inclusive messaging

  • Consultative guidance that supports sites in forming sustainable, trust-based relationships with local leaders and organizations

  • Comprehensive assessments that identify gaps and provide actionable steps toward stronger diversity, equity, and community engagement

About Bridgepoint Advocates

We Don't Just Show Up, We Advocate, Educate and Empower

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Bridgepoint Advocates was founded with a bold vision: To reimagine the clinical research experience through advocacy, equity, and authentic human connection.

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Bridgepoint Advocates was born from a deep belief that clinical research should reflect the people it serves. Too often, communities are left out of discovery not because they lack interest, but because they lack access, understanding, or trust.


Bridgepoint exists to change that. Founded by clinical research and advocacy professionals, we bring both scientific insight and human compassion to every partnership. We stand in the space between participants and research sites, building trust where it has been broken, creating understanding where confusion once existed, and restoring faith in what medical progress can be when everyone has a voice.

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Our work does not stop at recruitment. We stay connected by educating, empowering, and advocating for participants throughout their research journey. We also equip research teams to approach diversity with confidence and cultural competence, ensuring that inclusion is not just a number on a report but the foundation of the research experience itself. 

 

Bridgepoint Advocates partners with sponsors, sites, and communities to make clinical research accessible, equitable, and human again.


We accomplish this by:

  • Recruiting and prescreening participants through inclusive, culturally informed outreach.

  • Educating and empowering participants through advocacy, consent support, and consistent communication.

  • Strengthening retention and participant experience through ongoing check-ins and feedback.

  • Training research teams on cultural comfort, communication, and authentic community partnership.

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When participants are represented, research becomes stronger. When trust is restored, discovery moves forward.

 

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Our mission is simple:

Support people. Strengthen research. Restore trust.

 

Why Bridgepoint Advocates?

We don't just fill a gap. We build the bridge that clinical research has been missing.

Bridgepoint Advocates was founded by a professional who has worked on both sides of the research process ; as a clinical research nurse and within an Institutional Review Board. That lived experience helps us meet research where it really happens, with people. It shapes how we build trust, strengthen relationships, and ensure every voice is heard. We bring culturally competent advocacy, participant-first solutions, and a community-centered strategy to the heart of research; where science and humanity intersect.

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While research focuses on outcomes, our focus is on the people behind those outcomes.

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